We work with amazing brands.

Case studies

How we make it better.

sweetgreen

Superior customer service

Sweetgreen uses YepChat to convert customer service phone calls into efficient real-time text conversations. Customers get immediate assistance from a dedicated customer service agent versus dealing with a busy team member in-store.

Barney's Beanery

No more busy signals

The day of a major boxing match, the Burbank Barney's received over 1,000 phone calls. The callers heard the YepChat audio, "We're showing the fight tonight, come on in" and they hung up because their question was answered. With a traditional phone setup there would have been a lot of ringing phones, busy signals, and long hold times.

Barney's Beanery

No more busy signals

The day of a major boxing match, the Burbank Barney's received over 1,000 phone calls. The callers heard the YepChat audio, "We're showing the fight tonight, come on in" and they hung up because their question was answered. With a traditional phone setup there would have been a lot of ringing phones, busy signals, and long hold times.

Go get em tiger

Convenient pickup orders

Go Get Em Tiger customers receive the menu via text message and can reply to have their coffee waiting for them with they arrive at the cafe. Some regulars use this service every morning.

"Thank you for helping take our customer experience to the next level!"

"Our phones are so much smarter now."

"Yepchat enables us to provide a more personalized channel of communication for our customers."

Our current footprint

Answering phones from East to West.

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